I hope you are happy with items you purchase on PomPomCooks. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Returns and refunds only apply to physical goods such as prints and merchandise.

To return an item, place the item securely in its original packaging and invoice, and mail your return to the following address:

Attn: Returns
Rumaanah Hasan
Sanford House
81 Skipper Way
St Neots
PE19 6LT

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.

For defective or damaged products, please email me at to arrange a refund or exchange. 

If you have any questions concerning our return policy, please email me at